We manage IT for trades businesses across Canada — so you can focus on your work, not your technology. Flat monthly rate, no contracts. When something breaks, call or text us directly — a real person who knows your systems answers.
Olivia answers every call in your firm's name, in your voice, exactly the way you want. She collects caller details, handles routine inquiries, escalates emergencies, and logs every conversation — while you focus on your clients. We set her up, we tune her, and we keep her working the way your office expects.
Press a language tab and hear exactly what your clients hear — every call, every time.
English · French · Mandarin · Hindi · Spanish · More languages coming
This is exactly what your clients hear — every call, every time.
When your people can't reach quotes, drawings, or job history from the truck, work stops and the customer watches it happen. We keep your systems reachable from every job site, not just the office.
Large IT companies put you in a queue and call back tomorrow. Our clients have a direct number to a real person who already knows their setup. When you're standing on a job site, minutes cost money.
Per-hour billing punishes you for every problem. Our flat monthly rate means you know exactly what you're paying — and we're motivated to keep things running right.
Phishing, ransomware, and data breaches hit small businesses every day. We build security into your foundation — endpoint protection, backups, monitoring, and staff awareness.
Remote work, cloud access, and VPN shouldn't be a headache. We set up and manage Microsoft 365, Azure, and AWS so your team can work from anywhere, securely.
More GCs, insurers, and government contracts now want proof that a trades business has real security controls in place. We put the protections in and give you the documentation to answer those questions.
We spend 30 minutes with you — no charge. You get a plain-English report on where your risks are, regardless of whether we work together.
We give you a flat monthly number and a clear list of what's covered. No jargon, no hidden fees, no surprises.
We handle the transition from your current setup. No disruption to your team, no weekend downtime, no scrambling. We do the heavy lifting so you don't have to.
We watch your systems, handle issues before they become problems, and are available when you need us. Flat rate. No contracts.
We monitor your systems for threats, protect your devices from viruses and ransomware, scan the dark web for stolen credentials, and make sure your business is not an easy target. Most small businesses are attacked not because they are targeted specifically — but because they are easy. We make you hard.
No matter what happens — a fire, a flood, a ransomware attack, a coffee spilled on a laptop — your business data survives and your business keeps running. We test your backups regularly because a backup you have never tested is not a backup.
Professional email addresses, Microsoft Word, Excel, Teams, SharePoint, and OneDrive — set up, managed, and supported. We handle licensing and configuration so you always have the right tools at the right price.
When you need new computers, laptops, phones, or printers — we source them, set them up, and hand them to your team ready to go. No more buying a computer from a store and spending a weekend figuring out how to set it up.
Business-grade wired and wireless networks. Separate networks for staff and guests. Coverage everywhere you need it. No dead spots, no slowdowns, no security gaps from people connecting to the wrong network.
We set up and manage the smartphones and tablets your team uses for work. If a phone is lost or stolen, we wipe it remotely. Company email and files stay accessible and secure — personal apps stay personal.
We deploy Olivia, our managed AI receptionist, to answer your phones 24/7, collect caller details, handle routine inquiries, and escalate emergencies — in English, French, Mandarin, and Hindi. Your clients always reach someone. After-hours calls are captured, not lost. Fully managed by us, included as part of your managed services package.
If your contracts or insurance policies require you to meet data security standards, we make sure you meet them. We document your systems, maintain audit trails, and give you the paperwork you need when someone asks how your data is protected.
Technology breaks. When it does, you call us. Remote assistance for most issues, on-site visits when needed. No more Googling the problem yourself or waiting for a friend who knows computers to have a free weekend.
Managed infrastructure for Canadian North Airlines and the University of Alberta. Your 10-person office is well within our capability.
Microsoft and Cisco certifications backed by real-world implementation across complex multi-site environments.
We're not a call center. We're a national remote IT team with local faces in your market — and we'll come on-site when needed.
Crews in trucks, work happening on site, and an office manager wearing six hats. We build IT around that reality instead of an office nobody sits in.
We never cut corners on security for a cheap win. Your business and your clients' data come first, every time.
Your bill is the same every month. If a laptop breaks during the month, we fix it — that's in the price. The only time your bill changes is if the scope changes, or if you add devices.
Our flat management fee. Covers all devices, all support, Olivia, and managed Azure. Same number every month. This is what you pay us.
Your Azure infrastructure costs — storage, bandwidth. Goes directly from Microsoft to you. BusiBoxx never touches this money. Typically small and predictable.
Remote monitoring, AV, EDR, patching, helpdesk. If it breaks, we fix it. Flat rate per device, per month.
Hot spare policy: we recommend clients keep one spare device on hand for catastrophic hardware failure. We'll set it up — you own it.
24/7 call answering in your business name. English, French, Mandarin, Hindi. Every caller logged before transfer.
A redirect is any target Olivia forwards a call to — a person, a department, an after-hours number.
Azure File Storage, SMB3, private endpoint, automated backup. No VPN. No domain controller. No server to maintain. Access your files from anywhere, securely. We deploy it right the first time so it never becomes a problem.
+ Microsoft Azure infrastructure (~$50–80/mo direct to you)
Managed on agreement. Stop chasing print issues. We look after it our way.
Professional websites managed on agreement. Your site stays current, fast, and secure.
Custom tools built for your industry. Quoted per engagement — priced on what it saves you.
Licensing, deployment, and management. Right plan, right price, no surprises.
Not sure where your risks are? We'll review your current setup and give you a plain-English report on your data loss exposure, security gaps, and what we'd fix first. No charge. No obligation. Just useful information.
We'll take a look at your current setup and give you a plain-English summary of where your risks are and what we'd fix in the first 30 days. You walk away with useful information regardless of whether we work together.
We respond within 1 business day. No spam, no sales pressure.