Managed IT at a flat monthly rate for trades and small businesses in Vancouver — Mount Pleasant, the False Creek Flats, Strathcona, Marpole and the West Side.
Vancouver trades businesses run lean. Rent in Mount Pleasant, the False Creek Flats or Marpole means the office is small, the crews are mobile, and the technology has to work from a van parked on a residential street with no time to sit on hold. Many of our Vancouver clients are electrical, plumbing, mechanical and restoration companies whose customers are strata councils and property managers who expect a professional response every time.
BusiBoxx manages the whole stack — computers, network, Microsoft 365, backup, security and phones — for a flat monthly fee. Remote support is the default because it is faster than fighting for parking; on-site visits are included when a hands-on fix is needed, anywhere in the city.
We also handle the questions that come with commercial and strata work: proof of security controls for insurers, secure handling of tenant and client data, and documentation that satisfies a property manager’s due diligence.
Endpoint protection, dark-web credential monitoring, and staff phishing awareness. Small businesses get hit because they are easy. We make you hard.
Nightly backups to Canadian data centres, tested regularly. A backup you have never restored is not a backup.
Professional email, Teams, SharePoint and OneDrive set up and managed. You own the Microsoft relationship; we run it.
Business-grade firewalls, switches and wireless with separate staff and guest networks. Coverage in the shop and the yard.
Phones and tablets in the trucks managed and remotely wipeable. Company data stays company data.
Every call answered 24/7 in English, French, Mandarin, Hindi or Spanish. After-hours emergencies escalated, not lost. Separate service, $349/month.
Yes, when a hands-on fix is needed. Most issues are resolved remotely in minutes, which is faster than a technician finding parking in Mount Pleasant. Network hardware, new workstations and office moves are on-site visits and are included in the flat rate.
That is a common request. We put the controls in place — endpoint protection, backups, access control, email security — and give you the documentation to answer insurer and client questionnaires. If a client asks how their data is protected, you have an answer.
Per device and public: $175/month per managed workstation, $149/month per managed firewall or switch, $99/month per network printer, with Olivia AI receptionist available from $349/month. The calculator on our home page gives you your monthly number in about a minute.
More answers on the full FAQ. We also serve Surrey and Langley, plus Richmond, Delta, Burnaby, New Westminster, White Rock, Coquitlam and Port Coquitlam.
We'll take a look at your current setup and give you a plain-English summary of where your risks are and what we'd fix in the first 30 days. You walk away with useful information regardless of whether we work together.
We respond within 1 business day. No spam, no sales pressure.